How Email Automation Works

• • Automations are triggered by events in your system (new orders, quotes sent, etc.)
• • Emails are queued and processed periodically (every 5 minutes via cron)
• • Use "Process Queue" to manually send pending emails immediately
• • Set a delay to wait before sending (e.g., send review request 24 hours after service)
• • Time-based triggers (overdue invoices, equipment due) are checked during queue processing